Frequently Asked Questions
Everything you need to know about your Apollo Neuro experience.
What is the standard shipping timeframe for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Apollo Neuro is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and fair-trade certified factories to ensure high-quality, conscious products.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.